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Credit Cards

Online Application

Card On Net

Enjoy Unmatched Credit Card Convenience Anytime, Anywhere

Now you can access the details of your credit card account via the Internet at your ease with our Card On Net service, available to all Shanghai Commercial Bank credit cards.

Reminders on First Time Logon

  1. For first time logon, please enter your credit card-related ATM PIN as your password for initial authentication.
  2. The new password you have confirmed during logon will then be used for future logons.
  3. For ATM service for your credit card, you must use your original ATM PIN.
  4. If you forget your ATM PIN, please download the Instruction & Request Form for i-Banking - Card On Net, check 3(c) "Reissue password", sign and return it to any one of our branches or our Credit Card Service Department at the following address:
    Credit Card Service Department
    Shanghai Commercial Bank Limited
    Level 26, Tower 2, Kowloon Commerce Centre, 51 Kwai Cheong Road, Kwai Chung, New Territories, Hong Kong

img03Log on img03FAQs img03Examples

Procedures for Gift Redemption

1. After successful logon, please click "Gift Redemption Request" under "Customer Services"
2.1 Select "Fill in bonus point redemption form" and click "Continue" if you would like to redeem gifts directly without viewing the gift catalogue
2.2 Select "View bonus point redemption catalogue by category and redeem gift" and click "Continue" if you would like to redeem gifts and view the gift catalogue by category
2.3 Select "View bonus point redemption catalogue by bonus point range and redeem gift" and click "Continue" if you would like to redeem gifts and view the gift catalogue by bonus point range
3. Input "Order Quantity", select redemption centre if necessary, fill in "Day-time Contact Tel. No.", and click "Submit"
4. Verify information on the confirmation page and click "Confirm" to confirm the transaction or "Cancel" to correct any errors

For enquiries, please contact our Customer Service Representatives at (852) 2818 8236.

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