To provide you a more secure and convenient way for online shopping, Shanghai Commercial Bank has launched the "One-Time Password" Authentication Service.
Benefits of "One-Time Password" Authentication Service:
- Provide password for extra authentication service, making online transaction more secure
- Easy to use
- No registration is required
How "One-Time Password" Authentication Service Works:
Step 1: Perform transaction with Shanghai Commercial Bank Visa or MasterCard Credit Card at online merchants with the following symbols
Step 2: Receive a "One-Time Password" via SMS sent by the Bank
Step 3: Enter the "One-Time Password" received as instructed by the online merchants and the transaction will be completed
To provide or update your mobile phone number for enjoying the "One-Time Password" Authentication Service, please complete the "Change of Customer Information Form
" and return the completed form to any of our branches or mail to Credit Card Service Department, Shanghai Commercial Bank Limited.
Security Tips When Using Mobile Phones:
- If you have not yet provided the Bank with a valid and latest mobile phone number, you will not be able to receive the "One-Time Password" sent by the Bank and complete online transactions at merchants with online transaction authentication service.
- If the online transaction is made with a supplementary card, the "One-Time Password" will be sent to the registered mobile number of the supplementary card account.
- If you would like to disable the online transaction function of your credit card, please call our Credit Card Customer Service Hotline on 2818 8236.
"One-Time Password" Authentication Service Terms and Conditions
- Avoid open an email of suspicious origin
- Do not download attachments of suspicious origin or nature
- Install and turn on firewall and intrusion detection system
- Update virus and spyware definition files
- Use anti-virus software to scan your devices regularly
To borrow or not to borrow? Borrow only if you can repay!
In case you wish to enquire whether a third party is appointed by our Bank for referring credit card or loan application, please contact customer service hot line 2818 0282.