Sign up for Phonebanking Service – Banking made easy

Operate your bank accounts anytime and anywhere with a touch-tone phone 24 hours a day.

• Talk to our Customer Service Representatives during the working hours of Customer Service Hotline
  Monday to Friday 9am - 7pm
  Saturday 9am - 1pm
• Mandarin, Cantonese and English
• Individual and Corporate accounts are welcome to apply
• Corporate account will be given two User IDs
  One ID is restricted to enquiry and statement request functions only whereas the other can have full access to all functions
• Balance enquiry (24 hours)
• Foreign currency exchange transaction
• Fund transfer (24 hours)
• Time deposit placement
• Bill Payment
• Credit Card Payment to other banks
• Ordering cheque book, account statement and withdrawal slip (24 hours)
• Transaction history
• Request for application forms and submission of application over the phone

Other Functions

• Online rate enquiry (24 hours)
• Calculation of mortgage instalments (24 hours)
• Change fixed deposit auto-renewal instruction (24 hours)
• Change Phonebanking password (24 hours)
• Cheque status enquiry (24 hours)
• Photocopy of paid cheque copy
• Photocopy of loan related documents

Both individual and corporate account holders of our Bank are welcome to apply, you can attend any one of our branches or contact our Customer Service Representatives at (852)2818 0282 for details.