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Shacom Card provides 24 hours services
Anytime, Anywhere
(24 Hours Services Hot Line 2855 8887)
HKD Shacom Card Cardholder can make cash withdrawal and balance enquiry through JETCO ATMs in Hong Kong, Macau and the Mainland with also fund transfer, deposit, statement/cheque book requisition available at local ATMs. Cardholder may pay utility bills by using the Jet Payment service and settle purchase payment through the EPS network.
If the card is selected to have accessibility to the CUP (China Unionpay) network, it can be used with added convenience at ATMs displaying the CUP logo for withdrawing local currency and enquiring balances, and at CUP merchants for purchase settlements in the Mainland and around the world.
If the card is selected to have accessibility to the PLUS network,it can be used at ATMs displaying the PLUS logo for withdrawing local currency and enquiring balances around the world.
RMB Shacom Card with RMB/HKD dual currency accounts allows cardholder to withdraw cash or inquire balance of the RMB saving account at any CUP ATM or settle purchase payment at any CUP merchants in Mainland China without incurring any exchange cost. Besides, you may also use the local JETCO and EPS network services with transactions charging to the HKD account.
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Network Chart for Shacom Card Services |
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Scope of Network Service |
Logos Affixed on
Shacom Card^ |
PLUS |
CUP
(HKD) |
CUP(RMB) |
RMB A/C |
HKD A/C |
CUP |
ATM Cash Withdrawal /
Balance Enquiry |
--- |
√# |
√* |
--- |
Payment at CUP Merchants |
--- |
√ |
√* |
--- |
JETCO |
ATM Cash Withdrawal /
Balance Enquiry |
√ |
√ |
--- |
√ |
Fund Transfer / InterBank
Transfer / Jet Payment / MPF |
√ |
√ |
--- |
√ |
Same Card Transfer |
√ |
√ |
--- |
--- |
Change of Personal Identification No. (PIN)
(Must be Changed Under Primary A/C) |
√ |
√ |
√ |
--- |
PLUS |
ATM Cash withdrawal /
Balance Enquiry |
√# |
--- |
--- |
--- |
EPS |
Payment at EPS Merchants |
√ |
√ |
--- |
√ |
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Remarks：
^ In addition to the JETCO and EPS logos affixed on Shacom card, another 3 card types are stated for reference
√# Transactions may only be performed in Mainland China / Overseas
√* Transactions must be performed in Mainland China
Security Advice
- Protect your card and ATM PIN against loss or theft. In case of loss, theft or misuse, please report immediately to our 24 hours Lost Card Hotline 2855 8887 and the police, if necessary.
- Never use easily accessible information such as birthday, identity card or phone number as your ATM PIN.
- Do not use your ATM PIN for accessing other services (e.g. internet/ websites).
- Never disclose your ATM PIN to anyone including police or bank staff.
- Do not write your ATM PIN on the card or on anything kept near it.
- Cover the keypad whenever you enter your ATM PIN.
Please refer to the security advice provided by our Bank from time to time.
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( 852 ) 2818 0282