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Report Lost Card, Report Unauthorized Transactions or Cancel Card Service (applicable to credit and ATM cards)

Personal Information


English Name*:
Hong Kong ID or Passport Number*:
Date of Birth (DD/MM/YYYY)*:
E-mail Address:
Telephone Number*:

*Mandatory

Please select the following service:


1):
2):
3):
4):
5):
Please report lost all credit card(s) under my name
Please report lost all ATM card(s) under my name#

#If the ATM card belongs to a sole proprietorship company, please fill in the company name in the Remarks field below.
Reason for reporting lost:
Remarks:

1) Card Number:
Merchant Name:
Transaction Date (DD/MM/YYYY):
Amount:

2) Card Number:
Merchant Name:
Transaction Date (DD/MM/YYYY):
Amount:

3) Card Number:
Merchant Name:
Transaction Date (DD/MM/YYYY):
Amount:
Please block my credit card(s) mentioned above
Please block my ATM card(s) mentioned above#
#If the ATM card belongs to a sole proprietorship company, please fill in the company name in the Remarks field below.
Remarks:


Important Notes: Please download and store all e-statements / e-advices for your record before account cancellation, as they will no longer be available after account closure.

1) Card Number: 
2) Card Number: 
3) Card Number: 
4) Card Number: 
5) Card Number: 

Please cancel all credit card(s) under my name
Please cancel all ATM card(s) under my name#

#If the ATM card belongs to a sole proprietorship company, please fill in the company name in the Remarks field below.
Reason for cancellation:
Remarks:

 

For enquiry, please call our Customer Service Representatives at (852) 2818 8236.
Please be informed that Shanghai Commercial Bank Ltd. is not responsible for the interception of any information supplied in this application form during data transmission.
 

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