Charge arrangement for electronic statement copy


In accordance with the guidelines issued by the Hong Kong Association of Banks and the Hong Kong Monetary Authority on extending the online viewing period of electronic statements, customers who have registered electronic statement service for deposit accounts and credit card accounts will be exempted from payment of fee for the first 6 copies (6 months) of the account statement for each year before 1 January, 2025.

For details of the arrangement, please click here.