Authenticate with HKID Card (Personal Internet Banking Password Reset)

1. On the login page of "Shacom Bank", click "Forgot UserID & Password?" and select " Verify with Hong Kong Identity Card".
2. Follow the instructions to take photos of the ID card and complete face recognition, and then confirm that the information is correct. (Please refer to the following video)
3. Enter the One-time password received.
4. After successful submission, the user can log in to personal internet banking.

Watch a video to learn how to reset the User ID and Login Password via mobile:

Note: The screens of Personal Internet Banking displayed on the smartphone is for reference only.


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