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System Maintenance Schedule

To enhance our services for customers, the Bank will perform system upgrade in the following period and mentioned services will be temporarily suspended. We apologize for any inconvenience caused.

 

Non-Regular Schedule

Date and Time Services Affected
11 June 2023 (Sunday) 12:00a.m. – 7:00a.m.
  • Shacom Pay App
  • Faster Payment System (FPS) on Personal Internet Banking and Shacom Bank App
  • Other FPS related services
Date and period are in Hong Kong Time.

 

Regular Schedule

Date and Time Services Affected
Sunday (4:00AM - 8:00AM)
  • Personal Internet Banking
  • Corporate Internet Banking
  • Personal Mobile Banking
  • Corporate Mobile Banking
  • Internet Stock Trading
  • Mobile Stock Trading
  • Phone Banking
  • Overseas Internet Banking (US / UK)
Monday to Friday * (6:00PM - 8:00PM) (15 minutes)
  • Internet Stock Trading
  • Mobile Stock Trading
*Except public holidays
Date and period are in Hong Kong Time.

 

After system upgrade, the related services will resume normal as soon as possible while the Bank reserves the right to change the schedule without prior notice.

For any enquiries or assistance, please call our Customer Service Hotline on 2818 0282.

 

 
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