E-statement Service

Switch to e-Statement Service now in a more environmental-friendly and convenient way


You can view and download e-Statement via our Personal Internet Banking anytime, anywhere. Switch to e-Statement Service* now to save paper, save our planet and manage your statements in a more environmental-friendly and convenient way.

Applicable statements:
HKD/ Foreign Currency No Passbook Savings Account statement, HKD/ USD/ RMB Checking Account statement, Consolidated Account Statement, HKD/ RMB Credit Card Account Monthly Statement, Securities Account Statement.

Why e-Statements?

  1. Environmentally Friendly
    Reduce paper consumption to protect our planet. We endeavor to grow alongside with our communities and support sustainable development and low-carbon lifestyle.

  2. Quick and Convenient
    You can view e-Statements via Shacom Personal Internal Banking anytime, anywhere. You can view up to 7 years of past e-Statements (including Securities Account Monthly e-Statements) and 90 days of past Securities Account Daily e-Statements.

  3. Free of Charge
    Simple registration and no extra fee.

  4. Timely Notice
    You will receive an email notification when your new e-Statement is available. Save your time from postal delivery.

E-statement application flow:

For sole account, you can logon Personal Internet Banking or "Shacom Bank" mobile App, and go to "Statement - Enrolment / Cancellation e-Statement" to enrol or cancel e-Statement Service for your accounts registered in i-Banking service.

If you have never registered Personal Internet Banking service, please visit any of our branches to apply for our Personal Internet Banking service before the registration of e-Statement service. You can register and access Personal Internet Banking service by your credit card but need to use your ATM PIN. Click here to read more about applying Personal Internet Banking. If you forget or loss your ATM PIN, please contact Credit Card Customer Service Hotline (852) 2818 8236 to arrange new ATM PIN.

For other e-statement service related questions, click here for details.

*Terms and Conditions apply.
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