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The Bank is committed to providing you with the highest quality banking services and complying with the latest regulatory requirements. In view of the increasing number of financial crimes related to the improper use of bank accounts in recent years, we would like to remind you of the following tips to better protect your bank funds and own interests.

To cooperate with the Bank on carrying out Customer Due Diligence

• Respond to enquiries of the Bank's staff and assist to conduct customer due diligence in order to detect account irregularities at early stage
• Provide up-to-date information and details of transactions with document proof when needed
• Notify us as soon as practicable of any change in personal or company information (e.g. occupation, corporate structure and business nature, etc.)

Use Personal Account for Personal Financial Purposes Only

• Personal accounts should only be used for personal banking activities (e.g. deposit of salaries, paying daily expenses and managing investment, etc.)
• If you need an account for commercial uses, please contact us for opening a commercial banking account

Your Accounts Should Only be Operated by Account Holder or an Authorized Person

• The account should only conduct transactions related to the account holder. It shall only operated by the account holder or an authorized person. The account holder may be at risk of commiting a money-laundering offence if such account is inadvertently involved in money laundering

Money laundering is an offence by a person who, knowing or having reasonable grounds to believe that any property which, in whole or in part, directly or indirectly represents any person's proceeds of drug trafficking or indictable offence, deals with that property. Upon conviction, the maximum penalty is a HK$ 5,000,000 fine and 14-year imprisonment!

If you suspect your accounts have been misused, please report the case to the Hong Kong Police Force and contact our Customer Service Hotline at (852) 2818 0282 as soon as possible.