Corporate Internet Banking

System Requirements & Technical Problems

System Requirements (Applicable to Personal Computer)

Internet Banking is Internet-based and does not require installation of any proprietary software. However, users must ensure that their computers satisfy the following system requirements in order to obtain optimal performance:

A PC with an Internet connection

Operating Systems:
- Windows 7 or above (recommended)
- Mac OS 10.11 or above
Browsers:
- Microsoft Internet Explorer 11.0 or above (recommended)
- Firefox 46.0 or above (Windows and Mac)
- Safari 10.0 or above (Mac)
Please view with 1280x1024 screen resolution and Medium Font Size for the best performance.

System Maintenance Schedule

To let you experience better online services, our bank will perform system upgrades from time to time. For details, please click here.

Technical Support

1. Do I need to enable JavaScript and SSL for my computer?

Yes, you need to enable JavaScript and SSL for your computer.

(A) Enable Java and JavaScript:
Steps to enable Java and JavaScript for Microsoft Internet Explorer 11.0 or above:

Select "Tools" from the Menu bar
Select "Internet Options"
Select "Security" Tab
Select "Internet" as a "Web content zone", and select "Medium" under "Security level for this zone"
Click "OK" to exit the dialog box

(B) Enable SSL:
Steps to enable SSL for Microsoft Internet Explorer 11.0 or above:

Select "Tools" from the Menu bar
Select "Internet Options"
Select "Security" Tab
Go to "Security" section and check the box "TLS1.2"
Click "OK" to exit the dialog box

Upgrade to 128-bit SSL for Microsoft Internet Explorer 11.0 or above:

Select "Help" from the Menu bar
Select "About Internet Explorer"
Click on the "Update Information" to download 128-bit SSL from Microsoft (if your record does not show 128-bit)