Corporate Internet Banking

CIB service is designed based on the customers’ needs and the changing market. The service can be grouped into the following categories:

• Import / Export Bills
• Account Management
• Local / Overseas Funds Transfer
• Submit Payroll and MPF
• Foreign Exchange Rate Enquiry and Quotation

Thank you for your interest in our CIB Service.

• For existing customers, you can visit your domicile branch for application.
• For new customers, you can visit your nearest branch for application

Remark: As the structure and circumstances of the company may be different, in order to complete the application process quickly and easily, please contact relevant branches to understand and make an appointment.

The individual instructions or notes would be provided to the user who performs the transaction through the CIB system.
 

In general, the things you should know are as follow:

Service Hours and Cut-off Time
In general, the CIB system is 24 hours turnaround, however, different types of transaction may have different cut-off time. You may contact our Customer Service Officer at (852) 2818-0282.

Remark: Transaction cut-off time is based on Hong Kong time and our computer’s record time.

User Operation
In the CIB system, different users may have different access rights and the users may perform the authorized task(s) only. For details, please refer to the user guide and other related documents (such as FAQ, etc.)

Security Notes and System Requirement
We provide efficient system and network security, which include:

• SSL (Secure Socket Layer) with 128-bit encryption and Firewalls
• Strong User Identity Authentication with security device
• Compulsory change of password upon first time logon
• Automatic logoff after the inactivity of system for 30 minutes

Although we provide the above technology and policy to enhance our security level, the users should also ensure that their computers are safe and always use Internet banking properly.


More Internet Security Info
  
System Requirement

Our bank has adopted the latest Internet security measure, EV SSL Certificate (Extended Validation SSL Certificate). If you are using the following browsers to access our i-Banking services, the colour of the browser address bar will be changed to green and the bank name displayed.

• Internet Explorer 11.0 or above
• Firefox 46.0 or above
• Safari 10.0 or above

If you are not using the above browsers, on the logon page you will see a small lock. If you double-click the lock, a server certificate issued by VeriSign will appear and the details and validity of the certificate will be shown.