Other Preventive Actions
Useful simple security tips for secure online banking
Access Online Banking Services safely
- Avoid accessing Online Banking Services via public/shared computers, mobile devices or Wi-Fi.
- Only connect to trusted Wi-Fi networks or service providers with security protection such as Wi-Fi Protected Access II (WPA2) or above.
- Check the date and time of your last visit to the bank's Online Banking website and Applications every time after you have logged in.
- Do not leave your computer and/or mobile device unattended when you are accessing your Online Banking Services.
- Remember to logout after you have completed your online activities.
- Review the transfer limit for non-registered third party account and lower it if necessary.
- Please use the browser which supports TLS 1.2 Encryption for accessing Online Banking.
- The bank does not affiliate with any third party aggregator mobile apps and customers should not disclose their online banking credentials to any third parties.
- Do not install any unknown third party aggregator app.
- Use a reliable computer maintenance/repair service provider.
- Customers should provide a valid mobile phone and contact number for notification purpose. If any of these numbers change, please notify the bank promptly.
- Never install unverified applications provided by any third parties.