Security Tips
Mobile Banking Security Tips
- Always log off your online session when done. Do not just close your mobile phone browser. Follow the logoff instructions to ensure your online security protection.
- Avoid sharing your mobile handsets with others and use your own handset to log on i-banking.
- Do not keep sensitive information such as your account numbers, PIN and Log on passwords in your mobile phone.
- Do not leave your handset unattended after logging on to Internet Banking. Always log off the mobile banking properly when you have done.
- Use the latest versions of operating system, Internet Banking Apps and browser. Do not jailbreak or root privileges to your mobile phone and tablet.
- Ensure that no one is watching you and it is not a crowded area while you key in your User ID, Password, or any other sensitive information.
- Install and update the latest anti-virus and anti-spyware software regularly on your mobile handsets, whenever they are available.
- Download and install security updates and patches whenever available to ensure your device has the latest protection against any security vulnerabilities.
- Install security patches and the latest software updates in your mobile phone. Do not download program/apps from unsecured sources. Do not install any application(s) onto your mobile devices from mistrusted sources to prevent unknowingly installing spyware and viruses
- Remove temporary files and the cache stored in the memory of your mobile phone regularly since they may contain sensitive information such as your account number.
- Set up auto-lock and enable passcode lock to prevent unauthorized access of your handsets/notebook/tablet PC.
- Keep your mobile device safe and stay alert on security vulnerabilities when using mobile device.
- Use default browsers originally provided by mobile handsets rather than newly installed browsers downloaded from other sources.
- Only pre-set and access reliable wireless networks for Internet connection.
- Use trusted Wi-Fi networks or service providers. Disable any wireless network functions (e.g. Wi-Fi, Bluetooth, NFC) not in use. Choose encrypted networks when using Wi-Fi and remove any unnecessary Wi-Fi connection settings.
- Do not download or open doubtful files, browse suspicious websites, or click on the hyperlinks and attachments from questionable sources (e.g. emails, instant messaging, SMS messages, QR codes). Download and upgrade your Apps from official App Stores or reliable sources only. Should evaluate Apps' requested permissions carefully before installation. Do not install the App if it requires suspicious permission rights.
- Maintain proper configuration of mobile devices, e.g. disallow installation of Apps from unknown source, etc.
- Please logout the Mobile Banking services when you are using another Apps.