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Security Tips

Fund Transfer Alert

When making fund transfer, please pay attention to the following:
  • During the transaction
    Please make sure that the information of payee (e.g., name, account number, Proxy ID, etc.) and the transaction amount are correct, before confirming the transaction.
  • After the transaction
    After transferring money, please check and keep the transaction record for reference when necessary.
  • Mis-transferred Fund FROM Your Account
    If you accidentally transfer money to an unintended payee, please visit our website to download and complete the "Return of Mis-transferred Fund Request Form" and return it to us. If you have any queries, please contact us.
  • Mis-transferred Fund TO Your Account
    If there is a claim for return of a mis-transferred fund into your account, please check and confirm with us. Please be reminded that if the fund is proved to be a wrong transfer to your account but it is not returned by you, you may be criminally liable.
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